Shipping

  • We currently deliver within the United Arab Emirates only.
  • Shipping is AED 25 across the UAE.
  • Shipping is AED 50 for selected remote areas, including parts of Western Abu Dhabi and Al Ain. The rate is applied at checkout based on your Town / City.
  • Orders of AED 150 or more ship free.
  • You will receive an email confirmation once your order is placed and when it ships. You can follow it anytime on Track Your Order.

Returns & Refunds

  • To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
  • For hygiene and safety reasons, opened or used skincare, makeup, haircare, fragrance and body-care products cannot be returned.
  • If your item arrives damaged or incorrect, contact us as soon as possible with your order number and photos so we can make it right.
  • To start a return, email [email protected] or call +971 50 264 1277 and we will guide you through the steps.

Questions? Visit our Help & FAQs or contact us.


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